Refund/Exchange policy

www.mishkasbunshop.ca will not accept returns or exchanges. I do insist that you contact me if there are any problems with your purchase. I am not responsible for any packages that are lost in transit/limbo and specified as "delivered". Once an order is marked as “delivered” from the shipping carrier it is unfortunately out of my hands. Packages that DO NOT arrive at its final destination and considered as “lost” and not marked as delivered, I will re-send those orders out to you with no additional cost. Once the package is shipped, the shipping carrier becomes responsible for the package and its safe arrival.

Keep in mind all treats are carefully handcrafted and may differ slightly in colour, shape and size.

“Ear-resistible” treats that are mixed or topped with flowers: Some flower petals may fall off the treat during transit.

All treats are packaged cautiously for protection. I try my very best to ensure your bun buns “Ear-resistible” treats arrive undamaged. Unfortunately I cannot guarantee that the treats will not break during transit.

Please do not hesitate to reach out to me if you require assistance or if you have further inquiries.

Processing time

The time that is needed to prepare an order for shipping. (Typically 1-5 business days). All items are made to order.

Estimated shipping

At this particular moment, Mishka's Bun Shop will only be shipping to Canada/United States/UK. I will be shipping world wide in the near future.

Shipping times will vary due to the shipping option that is chosen during the checkout process. It is my hope that your order arrives as soon as possible. I’ll do my best to meet these shipping estimates, but I cannot guarantee them.

CANADA SHIPPING

Canada Post - Regular parcel: 6 business days. TRACKING INCLUDED. $20.10

Canada Post - Expedited parcel: 4 business days. TRACKING INCLUDED. $20.51

Canada Post - Xpresspost: 2 business days. TRACKING INCLUDED. $23.32

Canada Post - Priority: 1 business day. TRACKING INCLUDED. $59.99

US SHIPPING

Canada Post - Small Packet - USA Air: 4-7 business days. NO TRACKING. $14.72

Canada Post - Tracked Packet - USA: 8 business days. TRACKING INCLUDED. $16.41

Canada Post - Expedited Parcel - USA: 4- 6 business days. TRACKING INCLUDED. $25.01

Canada Post - Xpress Post - USA: 3-4 business days. TRACKING INCLUDED. $38.04

UK SHIPPING

Canada Post - Small PacketTM - International Surface: 4-12 weeks. NO TRACKING. $15.01

Canada Post - Small PacketTM - International Air: 6-12 business days. TRACKING INCLUDED. $25.19

FREE LOCAL PICK UP AND DELIVERY IN LONDON, ONTARIO.

Custom and import taxes

Buyers are responsible for any customs and import taxes that my apply. I am not responsible for delays due to customs.